I called The Locksmith House to change the deadbolt lock on my parent's house.They offered to start about 30 minutes earlier than the planned time--that worked for us. The team offered their assessment and options--from attempting to repair the existing lock to replacing the lock--we decided to change the lock since the existing one was about 30 years old. The work was completed and the area was cleaned. Pricing was reasonable. A very good experience and I would recommend The Locksmith House again should the need arise.Thank you so much guys.
I am very glad I went with The Locksmith House. Great prompt service and very courteous. I highly recommend.
Joe got here really fast and did an amazing job! Totally recomended. He's nice and on time
While the service was fast, I'm kind of iffy about the professionalism. It was a bit expensive, $500 for a lock change, but I appreciate how fast a locksmith showed up. What I didn't appreciate is being hit on while a stranger is in my houses I have never met the locksmith however it seemed very inappropriate his reaction to my name. Further more, I did not appreciate being asked for my phone number as he was leaving. It seemed pretty predatory and made me uncomfortable in my own house. I'm not going to make an excuse citing cultural differences as a text was sent upon him leaving my house. Deplorable professionalism. Apparent disregard for personal space. Completely unacceptable.
The Locksmiths at the Locksmith house were very quick, courteous, and efficient. They also gave me better prices than all of the other locksmiths I inquired from. They responded quickly to my quote request and after we confirmed the appointment they came within about twenty minutes.
Super shout out to Yelp for letting me find this place so easily as I absolutely loved my experience with them.
I had only used one locksmith in NYC before years and ago and it was definitely not a good experience. Thank goodness for the Locksmith House as I definitely feel like they are trustworthy and honest and I will use them again if I ever need a locksmith.
I needed to have my locks changed and The Locksmith House gave me a quote they stuck to and was so easy to schedule with. My door feels so much more secure now.
The actual locksmith who worked on my door (different from the person I scheduled with) was extremely polite and professional.
They can come over at any time 24/7 and don't charge differently based on time of day/night.
I was able to communicate via Yelp with what I needed and then send photos of my locks and get the quote of how much it would be. Extremely easy process.
Like everyone else is saying, they are extremely fast in their message response rate, how long it takes them to show up and how long the service actually takes. It took about 40 minutes from my text message to have them show up at my door. I think it took 10 minutes max for my new locks to be put on.
Really loved my experience here. Thank you.
My roommates and I were stressed out about getting a specialized dimple key lock changed on our front door. After messaging for a quote, Yaron called me within minutes to request a picture of the lock/door and inquire more details. He ensured me the best possible rate for six keys, a cylinder replacement and security card (~$200 including tax). I had requested quotes from 16 other locksmiths in my neighborhood, but what really made me book an appointment was the quick follow up, courtesy and professionalism. The locksmith, Eli, arrived exactly on time and gave plenty of notice before coming out. He replaced our lock within 10 minutes, maybe less. I highly recommend The Locksmith House to anyone needing services in the Brooklyn area.
Reasonable price, quick service and very good work all the way around. We will definitely call them again in the future.
The other day I got locked out of my apartment and tried everything to open the door, to no avail. Luckily this place happened to be right across the street, as a last resort I walked in to see if they could help. The staff was friendly and helpful. The man behind the counter, I learned is the owner, gave me a set of tools to try opening the door myself and if I couldn't he offered to send a technician. Luckily I was able to open the door myself which saved me $ and best of all they didn't charge for the tools.
Honest, friendly, and helpful. I'll definitely be back for any key related services. Thanks for your help!!!
This is one of the best additions to the neighborhood.
I visited the store twice in the last 2 weeks, once to duplicate my house keys and once to obtain a new car key.
Both times the staff was highly knowledgeable and pleasant, and the prices were great.
I also know they have technicians working for them so if you ever in need of any locksmith service, this is the place!