Great service! I locked myself out (lost my key through my shorts pocket while on a run) and Elad came and got me back into my apartment ASAP on a Saturday. Very quick, professional, friendly, and knowledgeable about locks. Thanks again for helping me save the remainder of my Saturday, Elad!
Excellence and accountability and craftsmanship.
Eli from Paragon delivered on all three. From the moment I called him on Sunday morning (waking him up through their 24 service number at 6:30am!) to the minute he finished the emergency lock service he was awesome. Respectful, polite, knowledgeable, skilled and most importantly, he fixed the issue and got us into one of the buildings we mange that we had a lock out in right away.
Paragon is a top notch company (we are in the property management and construction business for 30+ years so that is a lot to say) and we appreciate Eli's efforts so much.
He is a credit to their company and this is the second good experience with Paragon this week where they successfully handled the issues (intercom and locksmith departments)
THANK YOU ELI AND THANK YOU PARAGON!
Good communication when discussing quotes, security needs, including on-site diagnosis. They were able to amend the original plan a few times and the tech got the work done pretty quickly installing and fixing 8 cameras and running new lines. Only negative is that they did not dispose of the extra material and packaging material they bought along.
We were locked out because of a broken lock, so we called Paragon. Their guy Eli arrived within 30 minutes, was very professional and friendly, and managed to get us in within 15 minutes without having to drill the lock. I would highly recommend Paragon to anyone else who finds themselves sitting outside their apartment instead of inside.
Yariv was great! I got my deadbolt locked changed on a Sunday in less than 20 minutes!
John from Paragon was extremely professional in helping me get into my apartment. I especially appreciated that he took the extra precaution to make sure I was in fact the tenant. He showed up fast and was extremely kind.
Paragon is extremely professional ... and nice to boot. We called them today for a second opinion regarding a problem with a Mult-t-Lock we've had for many years. (These are expensive locks.) The first company that came gave an explanation that was non-sensical. Paragon answered our call immediately, patiently listened to a long explanation over the phone, arrived promptly and proceeded to fix the lock without drama. Thank you to Aziz who is trustworthy and knowledgable, and who answered all questions (while not throwing the other company under the bus) and gave us options without trying to push or sell anything. In the end, we chose to upgrade and buy a new system and were happy to give our business to this company. Recommend them wholeheartedly.
Thanks to Sunni for excellent locksmith service. Even though getting locked out sucks I'm glad to have met a good locksmith.
Paragon is one of the best in the city. Yes, it's expensive and yes you may have to wait for an appointment because they are always busy, but they are reliable and professional. Special kudos to our tech Victor, who went above and beyond the call of duty to complete our repair in one day. Thanks, Victor!
Nicest and most genuine locksmiths in town. Maer & crew (spelling? Sorry!) are good people. Will always bring my business here now
We have been using them for years at our office. Very good. Very helpful. Give them a try.
John from Paragon was fast, courteous and professional! I called the Paragon team this morning, and they were able to get a locksmith to my place that same afternoon, with a brand new lock and keys! If you find yourself locked out of your apartment in the middle of the night or need a more secure lock, call Paragon. Better still, get John from Paragon to help.
I wanted to have a new electronic lock put on my door and Aziz not only gave me a free estimate within a day but also came and installed the lock the next day. Could not have been nicer and the entire installation took under and hour! Thank you Aziz! Paragon responds almost instantaneously to emails and calls and really made this as easy as possible.
This was the best service I could wish for, in my situation. John's service was quick, polite, friendly and of great quality. The pricing was better compared to a nearby competitor. Lucky me!
I needed a new lock on my apartment door, as my lock had to be drilled open, the night before. When I called Paragon, they offered me same-day service. Everything went as planned, no surprises. Thank you!
A+ experience with this company! I was given a thorough education re: my product options and throughout my dealings with Paragon I found only responsive, fair, efficient, clean and customer-oriented service! My new locks are top notch in terms of both looks and function. I couldn't be happier! Highly, highly recommend using these folks for all your security needs! Cheryl C. NYC
I was in a serious bind with a candle burning in my apartment and my front door locked -- and paragon couldn't have been faster, nicer, or more helping. John arrived 20 minutes after I called and was quickly to work. After 10 minutes I was inside my apartment. Overall, if you're looking for a trustworthy and reliable and quick locksmith this is the place to go.
Tomar arrived within 20 minutes and was able to open my door without drilling the lock. Great help and great service!
Best locksmith service we've been using them for years. Quick response time and most important neat and clean work.
John from paragon came right away after I found myself unable to unlock my door. He was very nice and helpful, fixing the lock very efficiently. I would definitely recommend paragon if you find yourself in need of a reliable locksmith!
Excellent work, on time (actually quicker than expected), professionally done including cleanup, costs were exactly as quoted. John is a very polite, well dressed, charming guy who was most helpful and interested in doing a fine job. And he did exactly that. Thanks, John.