Tom, from Locktech USA has come by twice to do work for me. Both times, he did an excellent job for a reasonable price. He also did research to find a very "hard to find" replacement lock for me. Locktech is now my "go to" locksmith in Brooklyn. More than his good work, Tom is a very nice man. He is a big animal lover, so we had discussions about our cats and showed each other photos of them. Tom has a gorgeous male Bengal cat. From his love of animals, It is obvious that Tom is a good person. I highly recommend Lockteck, because you can't go wrong with competence, going the extra mile, a reasonable price and good hearted staff!
Fast (came in ~40 min) and friendly for emergency apt door unlock but I should've asked the price first. Cost $293 to drill the cylinder in about 5 minutes time. Slight discount for cash payment offered.
for a commercial space -- it was expensive but the tech arrived on time and was fast and professional
Very pleased with there prices and work. Tech came to install a digital lock and I ended up having a keyset and deadbolt also installed. I would use them again if needed. Scheduled through Yeld, they were on time and even called to say they maybe a few minutes late.
I recently moved into a new apartment and my door was a little jenky. I called Locktech and spoke to a rep on the phone. She took my info and said someone would call me back shortly. Tom called me back almost immediately.
This entire process was super easy. I texted him some pics of my current lock, and he gave me an estimate over the phone. He asked what my schedule was like, and squeezed me in between appointments. He explained all of my options and was incredibly friendly. The job was done perfectly and super fast.
I would recommend using these guys to anyone!
Had a great experience with Locktech USA. Tom was very friendly, knowledgable, and on point. I had a dead bolt installation on my front door, and I instantly felt safer. I had same day service on the day I called in, and they were at my home quickly after getting a quote. I'll work with them again next time I have another lock task at hand.
I had three different locksmiths come by to check out our broken front door. It was an older door with a unique (outdated) locking system. The first place we called flat out said they couldn't fix/replace it. The second place said we would have to wait two weeks. Tom from Locktech USA came the same day and was able to fix it the following morning. He was incredibly professional, communicative and friendly. Highly recommend.
My initial experience with them was disappointing as I paid $500 for a new lockset which subsequently broke, and the second repair didn't last long. However, after some complaining on my part they sent a different technician and they made things right. Although it wasn't all smooth sailing, the owner listened to me and really wanted to have me as a satisfied customer, which I now am. Good business people.
Tom was excellent, super professional, and super fast. Top notch service and products, highly recommend!!!
Tom was amazing! The key to my apartment wouldn't go in the lock and he came over late at night to help me. He told me what was wrong with the lock and all my options for fixing and upgrading. He was very knowledgable and did a great job fixing the lock. It looks great and I can say I am safe inside my apartment! He is also a big fan of cats and enjoyed petting both of mine :)
Responded quickly and the guy who showed up couldn't have been more pleasant and knowledgeable! Hopefully, I will never have to call a locksmith again but should I need to I will surly be calling them!!!
We were locked out of our apartment and Lochtech arrived within 20 minutes. Tom(er) is a very courteous locksmith, was able to open the lock and diagnose the issue. Even though he was able to make adjustments to the strike and lock, he recommended replacement since this isn't the first time we've been locked out. We plan on using Locktech again for the replacement.
good life m.
Ilya was super efficient! He gave me a quote via text and then changed a lock on a door in less than 5 minutes that we were told couldn't be changed by another contractor. I will definitely use him again in the future!
The service tech showed up promptly and only took 20 minutes to repair 2 patio door latches, replace a door knob and install a new mailbox lock. The prices were reasonable. I was really glad that someone could come out on such short notice on a Sunday.
They came out in the pouring rain at 3am to let us in when we got locked out of our apartment. The owner is a super nice, honest guy. Highly recommend.
Ilya was great! He was punctual, came to my place, identified quickly what the issue was with my balcony door. And eventually managed to find a solution without the need of extra parts of devices. He was quick and mindful of the specifics of my issues, which were resolved in less than an hour. Strongly recommended!
This service was incredible and not expensive. I was on the road home from a weekend upstate when I realized I left my keys behind. I was able to just text with Locksmith and they were basically waiting for me when I arrived back in Williamsburg. So awesome.
Unfortunately, I was locked outside of my apt the other day, dying to get in.
After reading the great reviews on google and yelp I called Locktech and their technician was able to get me inside within ten minutes, without breaking anything.
This is one very fair and professional locksmith service, the quickest in Williamsburg.
Just give them a call, you won't regret it!
The best!! I called and Ely came within the 20-30 minute window. Explained what he was doing with the high security lock and was super friendly and quick!! Would recommend if you're locked out and want quick, friendly service!
All the previous reviews are spot on. This service is awesome! I lost my keys and I immediately checked Yelp for the best 24 hour locksmith service. Locktech popped up and I called. I received a call back about 5 minutes later, as the guy was on the other line. He took my information and told me to expect a call within 10 minutes. As promised, I received a call from Carlos explaining my situation and was told he would be there in 35 minutes. He showed up within the hour (traffic, ay, no biggie) and did the damn thing. My locks were kinda bootleg so Carlos was patient and worked his magic! New locks installed makes me a happy lady. Bookmarked!!