Very prompt reply on requesting a quote. Just as all the other reviewers Jay is great
Arrived on time and just got my lock working in no time.
Fixed my lock in no time and now it works amazing.
Above all he donated my tips directly to a pet rescue center. How amazing is that!!
I will def call him again if I have any other issues.
They made breaking through my dead bolt easy. Just call explain your situation, they'll give you a quote and dispatch someone to your address
Jay's response for a price quote was prompt and reasonable.
Jay went above and beyond. Parking is extremely challenging in my neighborhood. Due to this issue Jay kindly offered to reschedule and return the next morning.
I'm completely pleased with my LockBusters experience. Jay went above and beyond to ensure that the appointment was completed in a competent, courteous, expeditious manner!! I would highly recommend LockBusters!!!
Worked with Jay to have the Mul T Lock cylinder changed for a rental apartment. I need a cylinder changed because I lost the copy card you need to make copies. He performed the work as promised. Scheduling was easy and he was communicative throughout the entire process.
As a landlord, it made the process simple and he got it done.
This was such a good experience. My backpack was stolen this weekend with my keys and a piece of mail with my address inside. I was obviously nervous about someone out there having my keys and address, so I decided to get the locks changed. I'm a grad student and I was concerned about getting ripped off, especially after reading other reviews on yelp saying they were charged $300+. Luckily, I didn't have to worry about a thing with Jay. I sent him pictures of the lock and he quoted me $99 plus tax. He did the job in five minutes, and accepted Venmo which was great because my wallet was also inside the stolen bag. He was even great with my playful dog!
This was a huge relief and such an easy process. Definitely recommend Jay and will use him for any future issues I have.
He was super quick and opened my lock for a very reasonable price. I would highly recommend
I've known about Jay for a while now but (luckily) haven't had the need to call him until my office door one day locked itself.
Throughout the entire process of unlocking the door, he made great conversation, talked about the dog shelter he volunteers at and cracked jokes with everyone. Quality guy to be around.
This is a person you can trust, always. Thanks Jay for all your help! #ForThePuppies
Really a genuine person. You have to really trust a locksmith and I can tell you....you can trust this guy.
Came in, got our door open in less than 10 minutes and he was out. Simple, fast, efficient. Will be using him forsure next time we stupidly lock ourselves out of a room.
This company not only responds super fast, they are friendly and reasonable price for their turn around time. Highly recommend!
He is a pro.. probably cost 25-50 bucks more than other quotes but totally worth it. He had to drill new holes and did it in no time perfectly. Very happy that I chose to go with him!
Too expensive for a deadbolt a lock, its one thing to overcharge because NYC is in the location
no, thank you.
I got another locksmith and he did 2 locks for 300 .
I just had Jay in to change out a badly installed, cheapo front door lock that failed completely this morning, and it was as good an experience as his Yelp rating suggests. He gave me some information and options, no upsell pressure, arrived exactly when he said he would, and did the job quickly but was not at all rushed. He was friendly, polite, clean, and clearly knew what he was doing. And quoting a fair, flat rate and sticking to it was unexpected and refreshing. When I started looking for a locksmith this morning, I was honestly expecting to spend more for worst service. I would recommend Jay and Lockbusters very, very highly.
I felt that the technician Alex was trustworthy, and very knowledgeable installing security cameras and safe. You get what you pay for.
Alright, so I'm typically skeptical about businesses on Yelp that have stellar reviews. WHAT'S THE CATCH? Originally I sent in a request for a quote to another business on Yelp but then saw that most folks were one-shot reviewers.
When I saw Lockbusters, I messaged Jay and within minutes he responded on Yelp. I needed someone to open up a lock on a vacated storage unit in my building and needed someone sooner than later and early (9am on a Friday morning). He asked for pictures to assess, and I skipped out on a Mets game after dinner to make sure I could get home and respond in an expedient manner.*
Sent the picture, Jay AGAIN responded quickly. Provided a quote and scheduled the visit. 9AM on Friday, HI JAY! Within minutes, he did what he needed to do, and was so friendly. Gave him a tip, and he donates his tips to an animal shelter!
For a small professional business like Lockbusters, I'm so glad Yelp was not only a reliable source for reviews, but also the actual medium through which we communicated to aid in getting the job done.
*Skipping Citifield was actually unrelated to my need to be home to snap a picture of a lock. I was tired from a long day and full from dinner. #noregrets
Everything the reviews say about Jay is true. I needed my lock fixed, asked him (and a few others) through Yelp for an estimate, and he responded promptly, made an appointment, and was in and out like clockwork. Or 'lockwork.' He even *lowered* the estimate when he scoped out what was needed. Great guy, clearly knows his stuff, and just a pleasure to deal with.
Incredible job. Fast response. Jay is professional and courteous. The whole process took merely 5-10 min. Price was reasonable and was exactly what was quoted. Highly recommended!
After trying to change out the lock to my home myself, I figured I'd just leave it to the professionals and a professional Jay indeed was. When I called to get some information, Jay was quite helpful in providing his expert opinion and letting me know what types of services he could provide and what option would be best suited for my home without any pressure of up selling. After setting up a schedule, Jay arrived the following couple of days prompt and early and proceeded to change out 1 deadbolt and 2 door handles within a quick time frame.
There is a reason why this guy and company has a perfect rating and over 300+ positive reviews on Yelp. Simply put, he is a professional at what is does, who is also very courteous and down to earth. I would absolutely call Jay again if I ever need a locksmith and would about definitely recommend him to everyone.
Jay was amazing. He gave me a time frame that he would be arriving and texted me 20 minutes prior to his arrival to let me know he was on his way. He addressed issues with my locks and on one door didn't just change the lock for me because it wouldn't have helped. He recommended a safer solution and I appreciate that very much. He took the time to answer all my questions and explain what he was doing. A real pleasure to work with. Thanks Jay!
Incredible service, knowledge and attention to detail. Jay is the real deal...My highest recommendation!
Wow. Just fantastic. Gave me the best rate of the 6 places I called. Came in on time, done in 10 minutes. Super professional, super charming. Would highly recommend seeing him. Not only was he adept at his job, but he also was willing to take the time to explain the ins and outs of locks to me and how to keep my apartment safe. Thanks so much Jay!