Anderson Locksmith is great! They were timely, professional and have great customer service. I was very happy to use this company to get a cylinder to my lock replaced with medeco high security system. Very happy with this lock smith company! Great price and great service.
Dave was very professional and very knowledgeable. We needed two locks changed to be key pad entries. We purchased the wrong equipment not once but twice, and Dave was incredibly patient helping us. After two visits on the same day with the wrong locks, he made time the next day in between appointments to come and install them. He also made sure that we used a good brand as he had explained that he gets more calls for the cheaper brand malfunctioning and locking people out. He was quick, knowledgeable and reasonably priced. Would recommend him to anyone in need of a good, honest locksmith.
I got home late from the weekend and when I unlocked my door the cylinder came out with the key. I called Anderson after mid-night and they sent someone with in 20 mins to my apartment. He was very nice and helpful and was able to get my door open quickly. Since it was considered an emergency it was a little pricey, but still worth it for the speed and service.
I had my locks switched out because they were getting old. Steve was my service man and he did Ana awesome job. Would recommend any day of the week.
We needed to locks replaced right after losing the keys to our place. I called Anderson locksmith because of its Yelp! Reviews and I'm glad I did. I called at 2am and there was no answer. However, about 30seconds later Erik returned my call. Erik gave me a quote for replacing two new locks with keys. He told me that the technician is on his way and would call and text me 5-10 minutes before arrival and he was right. Thank you Anderson for the excellent service and work you provided.
Great customer service, happy with the end result! Ended up with having communication issues with the locksmith, but the customer service was great and was able to help resolve the issues
Artemio John T.
I was out with the guys the other night, things got real crazy and lost my keys. (Not the first time :/ )... called Anderson since they were top on the list. The guy came within 10 minutes and got me inside my apartment with no hassles.... excellent service! Will call you guys again when I get locked out.
Jean Claire G.
These guys are life savers! Called them one day when I broke a key in the lock and they quickly responded to my request. I'm very glad yelp lead me to this company. You pay manhattan price & expect its expensive but worth it!
Very friendly and prompt with their work, and most importantly kept collateral cost to a minimum-I was too thrilled. I was in my house and bed before I knew it.
Spoke to Anderson LS after contacting a few other vendors. They were much quicker in getting to the apartment than others in the area. Was quoted $120 for a locked bedroom door opening which is pretty standard. There was also an after-hours service fee, so be sure to verify the price.
Contractor brought the tools necessary, but thought that we may have to drill the lock. After reviewing several options, we were able to come up with a solution.
We used an inflatable door wedge and successfully opened it with a pry bar with little to no damage to the jam and door. It was done in less than 15 minutes. Be sure to try a few options before drilling, you may be suprised with the results.
This locksmith is capable, and has good customer service.
These guys are great. Called on New Year's Eve and they came within an hour. Fixed my bottom lock in a quick and professional manner and even helped to adjust the deadbolt.
My front door has been loose for a long time. No one was able to fix it. I found Anderson Locksmith on Yelp and they're a lifesaver. Steve hooked me up with Eric, who was over within 30 minutes. My door/lock is fixed and it only took 10 minutes. Wonderful customer service. I'll use them anytime I have lock issues!
Anderson Locksmith is really easy to work with. I had to get a fresh deadbolt installed and was able to get advice on what kind of get, and easily made an appointment. Eric gave me a courtesy call an hour before getting to the apartment, and was on time. The install took about 15 minutes, and Eric provided some unsolicited aesthetic advice which I appreciated - he even made some adjustments to the already installed mortise doorknob to make sure it matched up to my new deadbolt. Highly recommended!
Lost my keys last night and couldn't get into my apt. i called Anderson's from a yelp search. Friendly guy showed up and got the lock fixed and replaced for me $500. I selected the high security lock. Good speedy well job done!
I called after locking my keys inside my car and they were 15 minute away and I told them the details of the cars make and model. I'm satisfied with the customer service and they worked quickly and did an excellent job to unlock my car. They have fair rates to unlock and help out right away, thank you! And recommend to friends!
Margaret, I couldn't agree with you more! Check out my review on 10/9/15. Don't go by the 5 star reviews. They are from Steve's friends. He repeatedly called me to change my review as well.
This is definitely a case of "do your homework". These 5 star reviews from people with just a few reviews...likely not real or coerced.
Since I wrote this review, the "owner" who identifies himself on Yelp as Steve A. and on the phone as Mark and in a personal review of me (obviously negative) as Jason L. has repeatedly called me at work to try to "convince" me to change my review. He has stopped contacting me now and I took some time to cool off and consider whether to include this update and felt it was important enough to post.
After the first time he called, I did consider giving him 1 star back (as I mentioned in my original review) but given he kept me on the phone for 30 minutes begging me, trying to offer me free services, or "anything" I was really put off.
I straight up told Steve/Mark/Jason that if he wanted to refute my statements, he's more than welcome to write a public comment to my review multiple times but I'm sure that would require him to identify himself as the owner and he's just confused as to which identity to use.
Now, I am solidly giving him a 1 star and a BIG warning to anyone thinking of using him. I'm sure he was a nice guy at some point and I really wish him the best of luck but, dude, pick your battles. You can't win 'em all. In fact, your strategy will likely make someone take the nuclear option. Maybe instead of harassing people in their place of work, you should just work on training for your employees/representatives.
Good thing you're a locksmith and not a general.
Put a smile on my face. After dealing with so many awful locksmith, this was definitely a smooth experience. Arthur was quick, efficient, friendly and professional, couldn't ask for anything more. Definitely recommend!
Amazing service. They had the type of lock we needed and came the next day. I would recommend this locksmith anytime and day.
So easy! And. $50 cheaper than two other places I called. I worked with Arthur- young, cute guy who texted me his arrival time, was professional and the locked was fixed before I could walk my dog.
Usually locksmiths make me want to blow my brains out. These guys didn't so yeah, I'd go with them.
I really enjoyed my experience using Andersen's locksmith. They were super quick and were able to come within 20 minutes of me calling them. Super helpful in answering my questions about which lock to get. Definitely would recommend them! Thanks guys, you were great!