Damien S.
09/05/2018
5
I broke my key off in my lock and was unable to get into my apt. I called All American and spoke with Avi who was very helpful and understood my situation. He was at my door in 15 mins. and had to drill our my old lock to get me into my apt...took about another 15mins, but Avi was great. Extremely professional and explained all of my options. Once we got in I asked for a fair price for not only getting me back into my apt, but for replacing my deadbolt lock with an excellent replacement. Not only did he give me a great price for a top of a line dead bolt lock but fixed everything about my door...so that my door lined up properly so that it didn't put stress on my lock anymore. My lock and door work seamlessly!
Avi was great in explaining everything to me and stayed much longer than necessary to make sure everything was perfect and that I was 100% satisfied.
I highly recommend and thank you Avi.
Mark L.
09/01/2018
5
I asked Rom to see the "situation" - I had a project and Including replacing locks which I think my tenants ruined so the key can't even turn, replacing the peephole/doorbell set with a modern fisheye lens, and even adjusting interior doors so they close properly. He was busy but made time to come see the scene - and shockingly he came back the next day with all parts and tools necessary and he knew what I wanted and picked out the right stuff. Less than 12 hours after seeing my place to determine what he needs to do. The expertise and efficiency is unbelievable. And, he's polite professional and explains what he's doing. Whether u get locked out or have a bigger lock/door related like mine, he does it all!
Eileen W.
07/25/2018
5
Rom was highly recommended by our apt building super. He was super responsive and make an appointment quickly. He came himself and did a great job at providing and installing a new lock to provide additional security as we just moved in and had the normal lock on the door. Rom did a nice job and we feel Confident that if anything happens with the lock, he'll be just a phone call away.
Eric G.
07/22/2018
5
Rom replaced a lock on a Saturday. Showed up on time and was fast. I called late on a Friday and he responded quickly. Thanks!
David L.
05/22/2018
5
Exceptional service. I contact the owner (Rom) via the Yelp app for help with a new Nest smart lock. Within 10 minutes I received a message and we arranged a quick visit. I was given a full assessment of what needed to done and an estimate. My situation was not easy given that the lock was to be installed on a metal door and would take considerable work to drill and fit. Rom was a pleasure to work with and did an outstanding job at a fair price. He waited until I was fully comfortable with the operation of the lock and made sure I had his contact info if there was any need for a follow up. He even fixed the hinges to the old door and made sure the existing lock on my door was operating properly. I would recommend this service for all the reasons important; speed, quality of service, fair pricing, diligence and competence.
D V.
05/22/2018
5
This locksmith certainly deserves 5 stars, I called them late after-hours and they were able to dispatch someone to open my door in 15-minutes. They were friendly and responsive to my requests and queries, and most importantly they were willing to work with me as the job grew more intricate. The entire team provided service with a smile throughout!
Zorro Z.
05/18/2018
5
I had an ancient deadbolt on my door and wanted to replace it with a new deadbolt + smart lock, but had no idea how to go about doing it. I asked a number of impressively dumb questions over Yelp to these guys, and they responded promptly with all of the information I needed to get started.
I had the work explained to me and received a fair quote. Rom not only demonstrated an incredible amount of knowledge about the setup, but also conveyed it in a way I could understand so I could make decisions that were right for my apartment.
Bottom Line: The installation was extremely fast and everything works like a dream. Truly exceptional communication, truly exceptional service, truly exceptional business. Would hire again without hesitation.
Rochel D.
05/18/2018
5
I found this company on Yelp and they were here within 15 minutes after I locked myself out of my apartment. The technician was extremely professional and got in within 10 minutes...gave me a very fair price even on a Friday night. Cordial, friendly and will definitely use next time. Assuming I ever lock myself out again!
Davida H.
05/12/2018
5
Great service! I had lost my mailbox key and They came in 30 minutes and changed my lock for the most reasonable price I was quoted in the neighborhood. Will definitely use them again.
Joshua K.
05/04/2018
5
I needed a smart deadbolt installed on my apartment door. Rom removed all the old stuff quickly and efficiently, then installed the new lock perfectly and it works like a charm. He was very friendly, and his rates were reasonable.
I asked him about doing some additional work, and he told me that he'd do it but that it would be pretty expensive and completely unnecessary, instead suggesting another strategy which costs absolutely nothing. I really appreciated that.
I highly recommend Rom!
Byeongho Brian H.
03/04/2018
Byeongho Brian H.
03/04/2018
5
Super fast service. Actually it was too fast. I was still searching for the cheapest service and many locksmiths ask for 95-120 on avg (there was one who was asking for around 200). In the meantime, a technician arrived and I was like 'who is this guy..?' He asked me for 85 if it's easy to unlock and 95 if it needs to be drilled. It was Medeco lock (i knew it today), and all technicians said its complex security lock. But it took only a few seconds and he asked me for 85. I went to the bank to get some cash. The technician said he will give me 5 dollars discount if i leave a good review so it was 80. Even though he asked for a good review, what I am leaving here is all facts and there is nothing I exaggerated or lied about. This was a really cost efficient and satisfactory service.
Maeve M.
02/27/2018
5
Ben arrived very quickly and fixed our lock expertly. Would definitely recommend.
Li L.
02/25/2018
5
We have used All American several times over the past few years for each of our apartment moves in the city. They have consistently provided top notch and speedy service including high security lock installation, assistance with lockouts, cylinder changes, etc. Seriously the most attentive and reasonable service we've received thats why we save their card with each visit. Quality service.
Debra D.
02/01/2018
5
My locksmith was speedy, polite, and informative. He was happy to speak with my landlady on the phone before starting work to confirm the price. He even drove all the way out to Hoboken to pick up the best lock available. We now have a top of the line, unbreakable, unpickable, unfreezable lock of glory. Thanks, AA24HL!!
Camellia B.
01/22/2018
5
AMAZING SERVICE!!
Called those in the middle of the night and they came in 10 minutes.
Super helpful, and super nice!
Would recommend to anyone in need
David A.
01/19/2018
5
If you have a problem with your lock, or in our case a broken bathroom door handle (we ended up locked out of the bathroom) this is your solution - the response was immediate. We have no reservations recommending this locksmith!
Elein T.
09/07/2017
5
Locked myself out in the middle of the night and he came in 15 min and got me out! Life saver
Jon H.
07/06/2017
5
If you need a friendly neighborhood superhero to keep you safe, look no further. Rom is the next closest thing to a superhero : he's a locksmith!
He responded faster than a text message with a quote and within half hour, my locks got changed with two sets of new keys. (Did I mention this was 9pm on a weeknight?)
Very professional, knowledgeable and courteous.
Highly recommend him for all your home security needs.
Tiffany H.
04/05/2017
5
Rom was amazing! I had a door with no working deadbolt because management painted over the lock and installed metal reinforcement pannel. After several other places said it wasn't possible I called Rom. He said sure. I sent him picture and he came over to inspect the situation in detail about an hour later. His price was reasonable and he was installed the entire lock and tightened the door in under 20 minutes. He had attention to detail and his service went above and beyond.
I really appreciate his kindness and helping me out.
I would highly recommend him to anyone!
Alyssa G.
03/28/2017
5
Rom came on time, fixed my ancient lock (he could've sold me a new one, but managed to salvage the original) and installed a brand new second lock. He was courteous and quick and very nice. I've had some very bad experiences with repair people in the past (breaking things not related to the repair, leaving a mess, not finishing a job), but Rom was the exact opposite. I would not hesitate to recommend him to a friend, or to call if I need a locksmith again.